The skills students will learn in this course can be applied to a variety of jobs, including healthcare administration, sales, and customer service.This course can be used in a number of careers such as health care administration, sales, and customer service.

This is likely one of the easiest places to start out on the list and that’s fine. Alison’s course begins with a basic question that we all should wonder: what is the point of communication? It then follows the fundamentals of the building blocks, the elements of a message, a couple of familiar communication models, and various scenarios in which business communicators work daily.

This won’t make you an expert. It’s not trying to. It’s like stretching for 15 minutes before exercising, a warm up before doing more challenging work on this list.

By the end of this unit you will be able to: Describe the importance of communication; Understand the communication process; Identify some models of communication; Understand the role of a business communicator; Understand key aspects of communication.

If it was not long enough in one course, this is the logical progression and it is indeed a step up in depth. It examines the ways in which perception, personal values and language usage subtly influence the way that individuals communicate at work, then looks at the writing style, such as when using formal language is acceptable and when it simply sounds forced and incongruous.

Also, a decent sized piece on public speaking, and on the obstacles that stand between the speaker and good communication, which few if any classes have gotten to. Six to ten hours may seem like a lot of time, but how much ground you get in that time!

You will learn about your own self-concept and self-perception, about the styles of business writing, the difference between formal and informal writing, the guidelines for public speaking, and identifying potential road blocks in communication before they get in your way.

The skills students will learn in this course can be applied to a variety of jobs, including healthcare administration, sales, and customer service.This course can be used in a number of careers such as health care administration, sales, and customer service.

It combines business English communication with work-related situations which most people spend their working day in – emails, phone calls and meetings. You’ll learn phrases to use when trying to get someone to respond to something that you’ve already sent, or for getting someone to do something without being pushy or demanding.

Also included is a diplomatic language section that is more important than most realize at the time, until they need it. When it comes to writing, it’s best to know how to disagree without being rude in order to avoid awkward follow up talks later. This course is designed to fill holes in non-native speakers’ knowledge, particularly for those who are not native speakers.

You’ll learn the language of professional email, business telephone and diplomatic email writing, as well as vocabulary for business meetings.

This course has been designed by IIM Bangalore which is using SWAYAM, India’s national online learning platform. It includes written correspondence, emails, presentations, meetings and personal communication with the flair and finesse that you’d expect from a premier management school – minus the tuition cost that is usually attached to that title.

It also includes real time on communication barriers and how to get around them, speaking and presenting techniques to be more confident. As it is integrated into SWAYAM, enrollment is likely to be on the academic semester cycles; please check the current academic semester cycle before enrolling.

This course is conducted under the NPTEL / SWAYAM Programme of the National Programme on Technology Education Leadership at IIM Raipur with the course being free (without any charges) for all those who wish to learn. It is a beginner to intermediate level course and is presented in English. It is a Certificate Course and a Certificate will be issued after successful completion of the exam.

This is the widest of all the business English communication courses with coverage of vocabulary, reading comprehension, writing, persuasive communication, business presentation, active listening and public speaking all in one place. It’s not necessarily “one skill done well” and more “a little of everything you’ll need”, which is good if you don’t know exactly which part you need to work on.

The course is generally given in a semester basis, and starts with reading and word bank topics and progresses to writing, persuasion and presentation skills. If you want to get certified, there’s an additional exam to sign up for.

You will learn: professional terminology, reading skills, persuasive writing, presentation skills, and listening skills.

Built specifically for people heading into BPM roles, this course zeroes in on direct, no-nonsense communication in digital and professional environments. It’s not as academic as, say, “Here’s what you need to know on day one of a job with customers,” which is much needed if you’ve become bored with courses that don’t go past theory.

Throughout, you’ll find a practical approach to helping you get along with other employees, customers, and professionals as well as understand the types of behaviors that BPM employers look for in digital communication. It’s short and targeted.

You will gain knowledge of professional English vocabulary, good communication skills (written and verbal) and skills in using digital communication and interacting with customers.

In today’s day and age, most of the business communication is not done in person. It occurs via Slack messages, e-mail, and video calls, and usually with individuals you will never even meet in person. It examines the skills needed to maintain a professional tone in all of those platforms without being like a robot or worse, careless in a way that jeopardizes others’ perceptions of you as a colleague and/or a client.

It also includes ethical communication and cultural diversity, two elements which are far more important when working with international teams and across different time zones. There’s one page on business etiquette as well – the small, unspoken rules that everyone sees when they’re not followed.

Learners will gain an understanding of digital communication channels, business etiquette online, ethical communication and typical organizational communication issues.

Most business communication takes place every single day, in writing: emails, reports, memos, the routine of everyday office life that seldom gets hipped to the world, but is the signal that determines how you’re viewed. UC Irvine’s class is all about that, teaching you to write without all the fluff and add more clarity, and then even takes real time to edit and proofread — the last thing anyone wants to do when he’s in a rush and regrets afterward.

This is the course’s greatest strength, as it remains very practical throughout. You don’t have to take in sets of grammar rules in isolation. You’re working with the type of documents that you’ll be creating at work, whether it’s a quick internal email or a lengthy business proposal.

You will learn how to write effectively, edit and proofread, structure emails and reports, and write for visual communication in business documents.

Despite all the new tools that have come to claim the mantle of “email slayer”, it’s clear that email remains here to stay and a poorly constructed message can add to the confusion. This course dives into structure, tone, and topic lines, and a couple of really useful frameworks—the 4W’s and the 5C’s—to help you get your thoughts organized before you send three paragraphs in one direction to make one point.

It also includes the more difficult parts: escalation emails and messages that require a touch of sensitivity, so much so that a large number of proficient professionals get them wrong. This course does not exist in school, but it is a necessary skill in the real world.

What you will get from this course: knowledge of the structure and etiquette of emails, The 4W’s and 5C’s frameworks, how to write an email to escalate and how to handle sensitive emails in the workplace.

If you’re only ever thought about developing your communication skills academically, it’s helpful to have this course as a reminder that business communication skills can be a career tool. It includes verbal communication, professional documents and writing ideas with increased confidence, all of which are geared towards the application of these skills in interviews, performance review meetings and in daily workplace politics.

It’s a good pace for busy professionals, with about 8 hours in easy-to-follow chunks. By the end, you will start to see a difference in how clearly and confidently you communicate in meetings and in 1:1s.

What you’ll learn: verbal communication in the workplace, professional emails and documents, and communicating with more confidence.

This is the one for the depth, not the overview. From audience analysis all the way through business writing, presentations, negative news/crisis communication, intercultural communication and leadership, BUS210 is one of the most comprehensive free business communication courses you’ll find anywhere online with a self-paced approach and zero cost (the certificate is included, which is extremely rare).

33 hours seems like a big time commitment and it is, but it’s divided into a set of 9 units you can take at your own speed. If you only could choose one course in this list to take, we would suggest this one.

The course will cover the following skills: audience analysis, business writing, crisis communication, intercultural communication, and teamwork and leadership.

This diploma brings together strands of business writing, meetings, teamwork, presentations and cross-cultural communication, whereas the five courses are delivered separately—you have to stitch them together yourself. This is a course that will demand patience as the topics are not disjoint but develop gradually.

Ten to fifteen hours is a good amount of time, and by the end, you have a satisfactory level of skill. If it’s a single credential rather than a bunch of little ones that you want, this diploma will do.

You will learn business writing and documents, meeting facilitation, presentation planning and cross-cultural communication.

This course is based on real-life situations, not theory – how to give criticism without sounding harsh, how to stay calm in interviews, how to speak up in a meeting when you normally wouldn’t, and even how to ask for a raise without being shaky halfway through the sentence. There’s a solid section dedicated to presentation skills as well, such as the common mistakes people make when presenting without ever realizing it with PowerPoint.

This one is unique because of its situational nature. It’s not about communication in general, instead, it takes you through moments that are familiar, awkward, not wanting to speak first in a meeting.

You will learn: active listening, assertive communication, providing feedback, meeting skills, and presentation skills.

A quick, easy version of the course listed above, for the individual who wants the basics and is not willing to invest several hours. It is about verbal communication, active listening and writing for an audience, a bit more on organizing your message around a clearly defined purpose than any time before you start typing.

It also takes a little time to cover grammar, punctuation, and proofreading tips, those lesser-than-glamorous elements that eat away at your professional writing image. You will be able to use this checklist for just about everything you write in under 3 hours.

You will learn verbal and written basics, writing for an audience, and editing and proofreading.

Meetings are where much of the communication goes well or goes bad and that’s what this course is about. It teaches how to build an agenda, how to do a stake holder analysis and about various communication media which is very useful if you are not just attending a meeting and wondering when it is going to end.

It also presents a few business facilitation tools that most people don’t learn formally but need to use when they enter a leadership position, including process mapping and brainstorming. It’s short but oh so structured!

You will get to know how to plan a meeting, establish an agenda, conduct a stakeholder analysis, and communicate a plan.

It’s more of a communication skills class than a business-specific class, but it is a great addition to this list. It discusses common obstacles to clear communication, active listening, as well as assertive versus passive ways of communicating which will underlie everything you will learn later.

Have you ever found yourself leaving a discussion thinking you didn’t get that person’s point? If so, this course is for you!

Participants will learn how to recognize communication barriers, how to listen actively and be assertive, and verbal and nonverbal cues.

This one encompasses emails, presentations, resumes, cover letters and business reports in one place. It’s a great choice to consider if you’re looking for communication skills that extend beyond the office to your job application, because it does not differentiate between resume and cover letter documents and communication documents.

The course takes real time to get to know your audience before writing anything, and sounds obvious until you realize how many people do not bother with this. This habit change is often enough of an effort to make on its own.

Topics to be covered: Audience Analysis, Professional e-mail, Resume and Cover Letter Writing, and Business Report Writing.

The course combines communication skills training with real job-hunting practices such as conversing with colleagues and employers, making polite requests and refusals, meeting by email and using the STAR technique to respond to questions on the job interview. It was designed not for people who need to develop communication skills and job search skills at the same time, but for people who need communication skills and job search skills at the same time.

This course is a well thought out structure. It does not require that you already have a job. It assumes that you may be still looking, and guides you through the previous steps as well, from small talk with a new employee to responding to an interview’s difficult question.

You’ll accomplish: learn how to participate in small talk in the workplace, learn some basics about CVs, learn to write professional emails, and learn how to structure answers to interview questions using the STAR method.

Communication is no longer just a matter of words. It’s also about how you show numbers – and many otherwise good communicators break down when a spreadsheet comes into play. The course is a graduate level course that focuses on organizing data into a format that can be understood by humans and acted upon, not just on raw statistics, and places a heavy emphasis on visualization.

Comparatively more lengthy and tougher compared to the other courses included in this list due to the level to which it is pitched. This is the most helpful class for this precise reason if you have a job in which you have to present numbers to individuals who would prefer not to read a spreadsheet.

Students will learn how to locate and examine data, how to understand the principles of data visualization, how to assess data visuals, and how to tell stories with data.

The presentation is only as effective as the slides that support it, and this course is about more than simply clicking through a bunch of PowerPoint slides—it’s about using PowerPoint to communicate. It includes ways to organize your slides for your audience and how to prevent your audience from tuning out halfway through the third bullet point.

There’s a really useful bit here about pacing, when to move on to the next slide, too much text, and how complexity is usually the enemy of a good presentation. You are familiar with the reason for this course if you have ever sat through one of those slides with six lines of tiny text.

What you’ll learn: slide structure, audience engagement, visual communication, and practical PowerPoint techniques.

This is the one for strengthening your business writing and presentation skills. The course covers everything from writing styles and overcoming communication barriers to business proposals, reports, résumés, persuasive communication and effective presentations. It also introduces the six principles of persuasion and the legal considerations involved in business writing.

3–4 hours makes this a much lighter commitment than a full college-style course, while still covering several practical areas of professional communication. The course is self-paced and is designed for beginners who want to improve their business writing and public speaking skills.

The course will cover the following skills: business writing styles, written communication, business proposals, business reports, résumé writing, persuasive communication, written language, legal aspects of business writing, and business presentations.

For whom is it? For beginners, professionals and anyone who wants to improve their business writing, persuasive communication and presentation skills.

It’s designed for students who are preparing for a presentation in English as a second language, and uses real technique in presentation while incorporating language instruction in a fashion not attempted by most English courses. Your final assignment is a big presentation in which you sell your own city as a location to hold an event, and you don’t have to use any images, charts or graphs except what you’ve learned throughout the course, in a clear and effective way.

Two weeks at about ten hours per week is a serious commitment, but it’s a commitment that is worth it. It’s not grammar exercises, but rather a gradual build toward the final presentation.

Learners will gain understanding of the structure of a presentation, describing charts and data, persuasive language and engaging the audience.

For whom it is suitable: non-native English speakers who must present to audiences who speak English.